babu baji Privacy Policy
Keeping your personal information secure is a core responsibility of babu baji. This policy clearly explains what information is collected, how it is used, and what your rights are.
This privacy policy applies to all use of services on the babu baji platform. When you register, log in, or use any service on our website, the terms of this policy automatically take effect. Alongside this policy, we recommend reading our Terms and Conditions, as both documents together define the relationship between you and babu baji.
babu baji believes that protecting user data is not a formality but an active commitment. That is why we follow modern data protection practices and regularly review our security measures.
1. What Information Is Collected
1.1 Information Collected at Registration
When you open an account with babu baji, you are required to provide the following information:
- Full name and date of birth
- Username and password
- Mobile number and email address
- Bank or mobile banking details (for deposits and withdrawals)
- National ID card or passport number (for identity verification)
This information is used solely for the secure operation of the platform and is never sold to third parties.
1.2 Automatically Collected Information
When you browse the babu baji website or use the app, technical information is collected automatically, such as:
- IP address and device type
- Browser version and operating system
- How long you spent on the website and which pages you visited
- Cookie and session data
- The link you came from (referrer URL)
This information is primarily used to improve site performance and for security monitoring.
1.3 Transaction-Related Information
Every deposit, withdrawal, and bet record is stored in our system. This includes:
- Date, time, and amount of each transaction
- Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
- Whether the transaction was successful or failed
- History of bonuses and promotions received
These records help resolve account-related disputes and prevent fraud.
Purpose and Basis for Using Information
2.1 Use for Service Operations
The primary use of collected information is to provide you with a smooth and secure experience. Specifically, babu baji uses your information for the following:
- Creating, managing, and verifying accounts
- Processing deposits and withdrawals
- Determining eligibility for bonuses and promotions
- Providing support through the customer service team
- Detecting unusual activity to protect your account
2.2 Use for Communication and Notifications
Using your mobile number and email address, babu baji may contact you about the following:
- Account security alerts and OTPs
- Transaction confirmation messages
- Relevant promotions and bonus information (with your consent)
- Notifications about changes to the privacy policy or terms
You can opt out of promotional messages at any time — simply contact the support team.
2.3 To Ensure Responsible Gaming
By analysing patterns in your gaming behaviour, babu baji can identify potential risks. Where needed, personalised support or advice on setting limits may be provided. Following the Responsible Gaming Guidelines is an integral part of our platform.
3. Cookie Usage Policy
3.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. babu baji uses the following types of cookies:
- Essential Cookies: To maintain login sessions and store security tokens — these cannot be turned off.
- Functional Cookies: To remember your language preference and site settings.
- Analytics Cookies: To understand which pages of the site are visited most — without revealing personal identity.
3.2 Cookie Controls
You can disable non-essential cookies from your browser settings. However, this may limit some site features, such as login sessions ending automatically. For detailed questions about cookies, please contact the support team.
4. Policy on Sharing and Disclosing Information
4.1 When Information May Be Shared with Third Parties
babu baji does not sell your personal information. However, sharing information may be necessary in the following limited circumstances:
- Payment Processors: bKash, Nagad, Rocket, Upay, and banking institutions receive the information needed to complete transactions.
- Technology Partners: Those who assist in operating the site's infrastructure can only access information within the scope of their work.
- Legal Requirements: When required by a legal order from a relevant authority or for a legitimate investigation.
- Fraud Prevention: When coordinating with security agencies to protect accounts.
Outside the cases listed above, your information is not transferred to any third party without your consent.
4.2 Third-Party Privacy Policies
Payment processors and other service providers have their own privacy policies. How they handle your information is not within babu baji's control. You should therefore read the policies of the relevant organisations.
5. Technical Measures for Data Protection
5.1 Encryption and Secure Connections
SSL (Secure Sockets Layer) encryption is used on the babu baji website and app. This keeps all information exchanged between your browser and our servers secure so that no one can intercept it in transit.
- Login and password information is stored in hashed form, not in plain readable text.
- Payment information is sent only through encrypted channels.
- Server access is strictly restricted and monitored.
5.2 The User's Role in Account Security
Alongside technical safeguards, users themselves have a responsibility for account security. babu baji advises:
- Use a strong password — a combination of letters, numbers, and special characters.
- Do not share your password with anyone.
- Avoid logging in on public Wi-Fi.
- If you notice unusual activity on your account, inform the support team immediately.
- Always log out after use.
5.3 Steps in the Event of a Data Breach
If a data security breach occurs for any reason, babu baji will promptly:
- Notify affected users as quickly as possible.
- Identify the extent and nature of the breach and take corrective action.
- Temporarily suspend affected accounts where necessary to ensure protection.
6. Policy on Data Retention and Deletion
6.1 How Long Information Is Kept
All necessary information is retained while your account is active on babu baji. Even after an account is closed or deactivated, certain information required for legal and financial records is kept for a defined period in accordance with applicable regulations. Once that period ends, the relevant information is securely deleted or anonymised.
6.2 Account Deletion Requests
You may request to close your account at any time. In that case:
- Notify the support team by email or live chat.
- Any pending withdrawals must be completed first.
- As much information as possible will be deleted while meeting legal requirements.
7. User Rights and Controls
7.1 Right to Access and Correct Information
You can view the personal information stored in your account at any time and request corrections to any inaccurate or outdated details. If changes cannot be made directly in the account profile, the support team will assist.
7.2 Right to Data Portability
You may request a copy of your account's transaction history or other information. The support team will provide applicable information after verification.
7.3 Right to Withdraw Consent
You may withdraw the consent you gave for promotional communications at any time. However, core services — such as transaction notifications or security alerts — will continue, as they are an essential part of the service.
8. Data Protection for Minors
8.1 Restrictions for Users Under 21
babu baji is operated for individuals aged 21 and above only. Age verification is mandatory at registration. If anyone attempts to open an account using false information, that account will be closed immediately and all related information will be deleted. If a parent or guardian discovers that their minor child has opened an account, they are requested to contact the support team immediately.
9. Process for Updating the Privacy Policy
9.1 Notice of Changes
babu baji reserves the right to update this privacy policy as needed. When a significant change is made:
- The effective date of the new policy will be clearly stated at the top of the page.
- Registered users will be notified by email or SMS.
- Re-consent may be collected for significant changes.
If you continue to use the site after changes are made, it will be assumed that you have accepted the new policy. We therefore recommend checking this page regularly.
10. Privacy Contact
If you have any questions about this policy or concerns about your information, please contact us. You will find answers to many topics in our FAQ section.